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Marketing & Sales
Outbound Tele-Services
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For the past ten years, BEMA Consulting GmbH has been expert in active telephone marketing (Outbound Tele-Services). For several clients in the field of business-to-business and business-to-consumer, ambitious telephone campaigns are organized and are carried out by specially trained telephone consultants. Work is made easier thanks to an integrated database and telephone solution. However, in addition to the technology, friendly and competent staffs are paramount to campaign success. These interpersonal skills are, and remain, the deciding factor in an effective customer relationship.
A large number of target customers can be reached quickly and cost-effectively by our Call Center agents. The agents verify all customer data and find the best contact person for your products and/or services. They then use this opportunity to make your customers aware of the benefits and potential of your products/services, creating new leads and potential deals for you.
Extracts from our Portfolio:
- Quality data in database and database expansion
- Qualified addresses
- Target Customer analysis
- Tele-Marketing: Demand Generation
- Mail campagins
- Invitations to Exhibitions and Events
- Seminar Invitations
- Lead Generation
- Making Appointments
- Support for Sales Force
- Tele-Sales
- Direct Sales
- Winning new customers
- Cross-Selling/ Up Selling
- Customer Care
- Welcome/Service Call
- Customer Care
- Customer satisfaction surveys
- Customer reactivation |
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